Digital Origination2024-10-22T12:58:05+02:00

Digital Origination

A strategic solution for banks that want to improve and digitalize their sales and underwriting processes.

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Digitally sell complex banking products with an ease of a web shop and forget about long sales cycles or ineffective banking procedures

Holistic Approach
and Visionary Product Design

Digital Origination is crafted to encompass the full spectrum of origination scenarios. Even within narrow project scopes, our clients enjoy extensive options for future expansion, optimizing their initial investment.

Options extend across products, diverse segments, channels and processes.

As a highly modular and flexible product, Digital Origination can cover a range of solutions for various business scenarios. Each of these solutions reuse the same features and can easily be extended with additional scope.
Here are some examples of the typical solution scopes:
As a highly modular and flexible product, Digital Origination can cover a range of solutions for various business scenarios. Each of these solutions reuse the same features and can easily be extended with additional scope.

Here are some examples of the typical solution scopes:

  • Omni-channel Consumer Finance
  • Omni-channel Onboarding and Account Opening
  • Mortgage Loans
  • Omni-channel SME Lending
  • Application Processing System for All Customer Segments and Products
  • Underwriting for Corporate
  • Standalone Limit and Decision Engine
Cloud-Native,
Microservice Architecture

From the beginning, Digital Origination has been designed strictly adhering to the principles of microservice and cloud-native architecture.

Digital Origination strictly adheres to the principles of microservice and cloud-native architecture. This provides great IT agility and power of service reuse and recombination to create optimal solutions for different business scenarios.
We support both on-premises (private cloud) and public cloud installations, offering clients the choice of an environment that aligns with their specific requirements.

The Digital Platform, on which the product was built, offers a versatile array of technical components—microservices, UI components, and middleware features—applicable across diverse business domains. Additionally, Digital Origination introduces domain-specific microservices and UI components, which have been built on the same principles, relying on platform features.
These autonomous application components boast unparalleled flexibility, allowing for individual cherry-picking and seamless integration with both banks and third-party services. Deployed as container images on Kubernetes infrastructure, meticulously managed with Helm, and aligned with the infrastructure-as-code principle, our solutions ensure efficiency and scalability.
Channel Synergy
for Convenient Customer Journey

Digital Origination is developed following the vision that different channels do not require separate solutions, they are just touchpoints through which customers engage with a single, omni-channel solution.
Thanks to this, even in a single journey, channels can be combined following customer choices, to achieve the most convenient customer experience.

In contrast to traditional loan origination products that often focus solely on internal underwriting processes and assisted channels (like branches and merchant shops), Digital Origination eliminates the need for additional point solutions for self-service touchpoints.
The traditional setup often results in complex change management processes, requiring coordination with multiple vendors, each with different system limitations. This can lead to duplicated efforts and increased costs for the same business benefit. With Digital Origination, you make a one-time investment that unlocks features across all channels, ensuring a unified and cost-effective solution.
Product Diversity and Bundles

Would you like to sell multiple diverse products within a single unified customer journey?
Digital Origination empowers you to craft bundles, seamlessly leveraging previous investments in standalone products of varying types while implementing bundle-specific pricing. Customers can now effortlessly purchase an array of bundled products in a single journey, signing all documents cohesively and eliminating redundant steps.

Imagine a new customer applying for a loan; concurrently, they become a valued account holder, securing a comprehensive package featuring e-banking, m-banking, telephone banking, and a debit card. This entire suite of products is effortlessly acquired through a single application, creating a unified journey. Notably, if the loan isn’t approved, the associated products remain unopened. However, upon approval, all contracts are signed simultaneously, culminating in the activation of all bundled products.
Seamless Customer Onboarding
and Application of KYC / AML Policy

Onboarding a new customer is a demanding process involving steps that can be boring and even intrusive for the customer.
Our approach is non-intrusive, seamlessly integrating various levels of identity verification and KYC procedures progressively, as they are dictated by the needs of the end-to-end sales process. For a customer, it’s a single, non-interrupted journey.

Throughout this journey, specialized tools like ID document capture, face comparison, OCR, document authenticity verification, and video chat may be required. To do this, we seamlessly integrate solutions of your choice, ensuring a smooth and secure onboarding experience tailored to your customer’s needs.
Decision Engine and Integration Framework as Prerequisites for Successful Automation

Every piece of data retrieved from reliable sources instead of user input enhances the user experience and reduces operational risk.
Combined with a flexible decision engine, full automation of credit decisions and other banking activities becomes a reality for banks that share our vision.

Fortunately, in the present day, the essential data required for decision-making often resides in available trusted sources. Our standard implementations include integration with multiple systems, efficiently transforming this data for use in the decision engine.
To support this, the Digital Platform includes a developer-friendly serverless framework that enables rapid development of integration points and custom logic without the need to deploy new software components.
Digital Origination Limit and Decision Engine covers credit capacity calculation both for private individuals and companies, execution of credit policy rules (knockouts and warnings), and scorecard implementation of scoring / rating. Parts of assessment can be implemented as integrations with other systems (for example external scoring tool). The decision engine is available as a standalone solution as well.
But automation does not stop with credit decision. Moreover, automating the push of contracted deals directly to the core system proves invaluable, saving considerable effort by eliminating duplicate data entry tasks for back-office staff.
Flexibility in Managing Changes
With No or Minimal Vendor Involvement

The time of rigid origination solutions with hardcoded processes and rules has passed a long time ago. Modern origination solutions such as Digital Origination utilize a flexible process and decision engines, with graphical process modeling and agility in change management, relying on standards such as BPMN 2.0 for process definition, and DMN 1.1 for business rules.
Welcome to a realm where change is swift and business dictates time to market.

With Digital Origination, within a single day, just by changing configuration comprised of BPMN 2.0 process definitions, DMN 1.1 rule definitions, and proprietary credit policy rules, a person with moderate technical skills can insert a new user task in the process to acquire new data, save the data as user-defined fields in the application, and use new fields as inputs to newly created rules. The same works for the inclusion of a new integration point instead of a user task.

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